Privacy Policy
Last updated: July 2026
Skin Atelier by Manon respects your privacy and handles your personal data with care. This privacy policy explains what information we collect, why we collect it, how we use it, and what rights you have under the General Data Protection Regulation (GDPR/AVG).
1. Who is responsible for your personal data?
Skin Atelier by Manon is responsible for the processing of personal data described in this privacy policy.
Business name: Skin Atelier by Manon
Owner: Manon Janssen
Business address: Roelof Hartstraat 32, 1071 VK Amsterdam
Chamber of Commerce (KvK) number: 85512508
Email: manon@skin-atelier.nl
Website: skin-atelier.nl
For any questions about this privacy policy or the use of your personal data, please contact us by email.
2. What personal data do we collect?
Depending on how you interact with Skin Atelier by Manon, we may process the following information:
Your name
Your email address
Your telephone number
Appointment and booking information
Information you provide when contacting us
Information relevant to your treatment, consultation, skin concerns or treatment preferences
Technical information relating to your use of this website, such as browser type, device information, IP address and website activity
We only collect information that is relevant and necessary for providing our services, communicating with you and operating our website.
3. How do we collect your information?
We may receive personal information when you:
Book, change or cancel an appointment through Fresha
Contact us by email, telephone, social media or another communication channel
Attend a consultation or treatment
Voluntarily provide information about your skin, treatment goals or relevant personal circumstances
Visit or interact with this website
Appointment bookings are managed through Fresha. When you use Fresha, your personal data is also processed according to Fresha’s own privacy policy.
4. Why do we use your personal data?
We may use your personal data to:
Manage appointments, bookings, cancellations and payments
Provide and personalise treatments
Communicate with you before or after an appointment
Respond to questions and enquiries
Maintain relevant client and treatment records
Provide appropriate aftercare or treatment recommendations
Improve our services and website
Meet administrative, accounting, tax and legal obligations
Protect the security and proper functioning of our website
We do not sell your personal information.
5. Legal basis for processing
We process personal data only when there is a valid legal basis to do so. Depending on the circumstances, this may include:
Performance of a contract: when processing is necessary to arrange or provide a treatment or service
Consent: when you have actively agreed to a particular use of your information
Legal obligation: when information must be retained or processed to comply with applicable laws
Legitimate interests: when processing is reasonably necessary to operate, improve or protect our business and does not override your privacy rights
Where processing is based on consent, you may withdraw your consent at any time.
6. Treatment and health-related information
To provide safe and appropriate treatments, we may ask you to share information relevant to your skin, health, allergies, sensitivities, pregnancy, medication or previous treatments.
We only request and use this information when it is relevant to the treatment or service being provided. Where required, this information is processed with your explicit consent and handled with additional care.
Please only provide information that is accurate and relevant to your treatment.
7. How long do we keep your information?
We do not retain personal data for longer than necessary.
Retention periods may vary depending on the type of information and the reason it was collected. Appointment, client and treatment information may be retained for as long as reasonably necessary to provide ongoing services, maintain appropriate records, respond to questions or claims, and meet legal obligations.
Financial and administrative records are retained for the period required under applicable Dutch tax and accounting laws.
When personal data is no longer required, it will be securely deleted or anonymised.
8. Who do we share information with?
We may use trusted third-party service providers to operate our website and provide our services, including:
Squarespace, which hosts and operates this website
Fresha, which provides appointment booking and client-management services
Google Workspace, which may be used for business email, communication and document storage
Professional advisers, accountants or service providers where reasonably necessary
Government bodies, regulators or other parties where disclosure is required by law
These providers may process personal information on our behalf or as independent data controllers under their own privacy policies.
We only share information where necessary and do not sell or rent personal data to third parties.
9. International data transfers
Some service providers may process or store personal information outside the European Economic Area (EEA).
Where personal data is transferred internationally, appropriate safeguards are used where required under applicable data-protection law. These may include adequacy decisions, standard contractual clauses or other legally recognised safeguards.
10. Cookies and website analytics
This website uses cookies and similar technologies to function correctly, understand how visitors use the website and improve the online experience.
Some cookies are essential for the operation and security of the website. Other cookies, including certain analytics or marketing cookies, may require your consent.
Where required, you can accept, reject or manage optional cookies through the cookie banner or cookie-preference settings. You may also manage cookies through your browser settings.
For more information about the cookies used on this website, please refer to the cookie settings available on the website.
Dutch guidance requires visitors to be informed about cookies, and explicit consent may be required before non-essential or tracking cookies are used.
11. Your privacy rights
Under the GDPR/AVG, you may have the right to:
Access the personal data we hold about you
Request correction of inaccurate or incomplete information
Request deletion of your personal data
Request restriction of certain processing
Object to certain uses of your personal data
Request the transfer of your information where applicable
Withdraw consent at any time where processing is based on consent
Submit a complaint to a data-protection authority
To exercise any of these rights, please contact us at hello@skin-atelier.nl.
We may ask for additional information to confirm your identity before responding to a request.
12. Security
We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, disclosure or alteration.
However, no method of online transmission or electronic storage is completely secure, and absolute security cannot be guaranteed.
13. Complaints
If you have a question or concern about how your personal data is handled, please contact us first so that we can try to resolve it.
You also have the right to submit a complaint to the Dutch Data Protection Authority:
Autoriteit Persoonsgegevens
14. Changes to this privacy policy
We may update this privacy policy when our services, website, technology or legal obligations change.
The most recent version will always be available on this page, together with the date of the latest update.